"I got a call that sounded exactly like my grandson asking for money. How can I tell if it's really him?"
— Helen M., Des Moines, IA
Scammers can use AI to copy a person's voice from a short recording. They might get this from social media or voicemail. Always be suspicious if someone calls asking for money, even if the voice sounds familiar.
Hang up and call your grandson on his usual number. Or ask a question only he would know, like a pet's name. Real family won't mind you checking—they want you to be safe.
— Pat
"I saw a video of a famous person selling a health product. Is it real?"
— Robert T., Phoenix, AZ
AI can make fake videos called 'deepfakes' that look real. They show people saying things they never said. If a video seems too good to be true, it probably is.
Check the source. Look for official websites or news articles about the product. Ask a trusted friend or family member what they think. Never buy based on a video alone.
— Pat
"I got an email that looked like it was from my bank, saying my account was locked. What should I do?"
— Mildred S., Bangor, ME
Scammers use AI to make emails that look real. They often create a sense of urgency to make you act fast. Never click a link in an email that asks for personal info.
Open your browser and type your bank's website address yourself. Log in to check your account. Or call the bank using the number on your card. Real banks won't ask for passwords by email.
— Pat
"More questions answered after this quick note!"
From the TenMinuteAI Guides for Seniors series: Protect Yourself from AI Scams — spot fake AI, avoid phishing, and stay safe online, in plain English and large print.
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"Someone on a dating site sent me a very romantic message. Could it be a scam?"
— George L., Austin, TX
AI can write very sweet messages that seem personal. Scammers use this to build trust quickly. Be careful if someone you just met says they love you or asks for money.
Never send money to someone you haven't met in person. Video chat with them to see their face. If they make excuses not to show themselves, it's likely a scam.
— Pat
"I got a text saying I won a prize, but I never entered a contest. Is it real?"
— Dorothy K., Cleveland, OH
Scammers use AI to send thousands of texts hoping someone will respond. If you didn't enter a contest, you can't win. Never click links in unsolicited texts.
Delete the text. Do not reply. Legitimate prizes never ask you to pay a fee or give personal info first. If you're unsure, ask a family member or your local senior center.
— Pat